Audiences & targeting

First-party data

First-party data is information a business collects directly from its own customers and audiences: purchases, sign-ups, site behaviour, CRM records. In media it powers retargeting, exclusions, lookalike seeds and measurement, and its importance has grown as third-party signals decline.

In practice

The practical uses in planning: suppress existing customers from prospecting, seed lookalikes with the best ones, retarget engaged non-converters, and pass conversion values back for optimisation.

Consent and governance are part of the asset - data you cannot lawfully activate is not an asset at all.

Related terms

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