MEDUSA

Metrics

Conversion rate

Conversion rate is the percentage of clicks or sessions that complete the desired action. It links media quality to outcome quality: traffic volume belongs to media, conversion rate is shared between audience quality, landing experience, offer and measurement working correctly.

In practice

A falling conversion rate is a diagnostic fork: audience drift, landing page or tracking breakage, or an offer losing relevance. Check tracking first - it fails more often than strategy.

Segment conversion rate by audience and source before optimising; the blended number hides where the problem lives.

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